RewardPlanners (“we”, “our”, or “us”) is operated by Maa Pranaam Pro Planner Private Limited. This Privacy Policy explains how we collect, use, process, store, and protect user data while using the RewardPlanners mobile application, website, and related services.
RewardPlanners provides employee engagement services, wellness activities, fitness-based rewards, marketplace features, BBPS bill payment services, government document assistance services, and digital reward redemption services.
RewardPlanners may collect health and fitness-related information such as step count and activity data when users voluntarily enable fitness tracking permissions through Google Fit, Health Connect, or supported fitness integrations.
RewardPlanners is a private platform and is not affiliated with any government authority unless explicitly stated.
1. Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- Organization or employer details
- Address information
- Profile information
Technical Information
- IP address
- Device type and model
- Operating system version
- Device identifiers
- Browser type
- Application usage logs
- Network information
Health & Fitness Information
- Daily step count
- Walking activity data
- Fitness activity information
- Wellness challenge participation
- Activity tracking information obtained through Google Fit, Health Connect, or supported integrations
Rewards & Marketplace Information
- Reward points and coins earned
- Reward redemption history
- Marketplace purchases
- Order details
- Shipping information
Payment & Transaction Information
- Payment transaction references
- BBPS bill payment information
- Billing details
- Transaction status
Government Service Information
- Documents uploaded by users
- KYC verification information
- Government form details submitted by users
2. Purpose of Data Collection
- Account registration and authentication
- Employee engagement participation
- Step tracking and activity monitoring
- Fitness reward and coin calculation
- Reward redemption processing
- Wellness challenge participation
- Marketplace order fulfillment
- BBPS bill payment processing
- Government document assistance services
- Fraud detection and prevention
- Customer support
- Analytics and platform improvements
- Legal and compliance requirements
3. Health Data & Fitness Permissions
RewardPlanners may collect and process health and fitness-related data such as step count, walking activity, and fitness activity information when users voluntarily grant fitness permissions through Google Fit, Health Connect, Android fitness APIs, or supported fitness integrations.
This health and fitness data is collected solely for:
- Step tracking functionality
- Wellness and employee engagement programs
- Fitness challenge participation
- Coin and reward calculations based on physical activity
- Activity-based achievements and leaderboard features
- Providing fitness-related app functionality requested by users
RewardPlanners accesses only the minimum necessary health and fitness data required for app functionality.
RewardPlanners does not sell health or fitness data to advertisers, data brokers, or third parties.
Health and fitness data is not used for advertising purposes.
Users may disable or revoke Google Fit, Health Connect, activity recognition, or fitness permissions at any time through their device settings or connected provider settings.
Health and fitness data is securely transmitted using encrypted communication channels.
4. Payments & BBPS Services
RewardPlanners may process payments using authorized third-party payment gateways and BBPS service providers.
Certain payment or BBPS-related features may still be under development and may not be available to all users.
- UPI, cards, net banking, and supported payment methods may be used.
- Payment data is processed securely through encrypted channels.
- We do not store complete card or banking credentials on our servers.
- Transaction processing timelines may depend on banking networks and payment providers.
- Failed transactions may be reversed according to banking partner timelines.
5. Government Document Services
Users may voluntarily upload documents for assistance with government-related services and application processing.
- Uploaded documents are securely stored.
- Access is restricted to authorized personnel only.
- Documents are retained only as necessary for service fulfillment or legal compliance.
- Users are responsible for submitting accurate information.
7. Data Security
- HTTPS / TLS encrypted communication
- Secure cloud infrastructure
- Restricted employee access controls
- Monitoring against suspicious activity
- Periodic security reviews
8. User Rights
Users may request:
- Access to personal data
- Correction of inaccurate information
- Account deletion
- Withdrawal of consent where applicable
- Deletion of uploaded documents subject to legal obligations
- Revocation of fitness and health permissions
9. Data Retention
User information is retained only as long as necessary to provide services, maintain legal compliance, resolve disputes, and enforce agreements.
Data retention periods may vary depending on the type of service and applicable legal requirements.
10. Children's Privacy
RewardPlanners services are intended only for users above 18 years of age.
11. Google Play Data Safety
RewardPlanners collects limited data necessary for:
- Account functionality
- Fitness reward calculation
- Step tracking features
- Marketplace services
- Bill payment services
- Platform security and fraud prevention
| Data Type | Collected | Shared |
|---|---|---|
| Personal Information | Yes | No |
| Health & Fitness Data | Yes | No |
| Step Count & Activity Data | Yes | No |
| Device/App IDs | Yes | Yes* |
| Payment Information | Yes | Yes* |
| Reward Transactions | Yes | No |
| Government Documents | Yes | No |
*Shared only with authorized technical infrastructure, payment, analytics, or compliance providers.
12. Contact Information
For privacy-related concerns, account deletion requests, or support queries:
Email: info@rewardplanners.com
Company: Maa Pranaam Pro Planner Private Limited